According to reports, the IRCTC website is currently inaccessible for numerous users attempting to reserve train tickets for the forthcoming Diwali and Chhath Puja holidays. Downdetector indicates that complaints about IRCTC outages have surged in the past few hours.
IRCTC Outage: Why is the IRCTC website down?
A message on the IRCTC indicates that the server is currently down because of service requests. The surge in Tatkal ticket bookings, which began on Friday morning, is believed to be the cause of the disruption.
The issue arose at a crucial moment, particularly as numerous individuals attempted to make reservations through the Tatkal or immediate quota services. Local news sources indicate that the systems failed precisely when there was a surge in traffic for these urgent bookings.
IRCTC officials have stated that the disruption is due to technical problems. They assure that their teams are striving to resume normal service promptly. On social media, annoyed users posted images of 'site down' or 'error' notifications. Some expressed frustration that by the time the system was restored, tickets for numerous popular trains had entirely sold out.
This is not the first time IRCTC has faltered during peak booking windows. During festival seasons or when Tatkal bookings open, the platform often experiences outages or slowdowns due to enormous demand.
Currently, passengers who have no means to depart are encouraged to explore other options like visiting ticket counters in person, consulting authorized travel agents, or monitoring IRCTC's updates for when the system is restored.
To file a cancellation or TDR, please call customer care numbers 14646, 08044647999 & 08035734999 or email etickets@irctc.co.in."
