Don't be surprised if Mumbai police greet you with ‘Shri’ or ‘Shrimati’ and hand you a challan
Mumbai traffic police asked to speak politely with those violating rules Image source: Sakal Media Group

Don't be surprised if Mumbai police greet you with ‘Shri’ or ‘Shrimati’ and hand you a challan

Mumbai police has issued a circular requesting its personnel to be polite and give respect to the motorists

Mumbai: To curtail the number of arguments between traffic personnel and vehicle drivers, Mumbai’s Joint Commissioner of Police (Traffic), Yashasvi Yadav, has issued a circular requesting its personnel to be polite and give respect to the motorists.

We have often seen traffic cops and citizens into a heated argument over a signal jump, driving without a licence, fine and on other issues. Now, the Joint Commissioner of Police has asked his team to respect people by calling them ‘Shri’, ‘Shrimati, ‘Shriman’ or ‘Sir’. Yadav has directed those on traffic duty to refer to every person they stop for violating rules as ‘sir’ or ‘madam’. More than 2,500 policemen, currently posted in the traffic department of the Mumbai police, have been given a week to change their tone while talking with people.

Joint Commissioner of Police Yadav took this decision recently when he was interacting with officials via video conferencing.

No one, young or old, poor or rich, should be addressed with disrespect during the proceedings. Action should be taken as per the rules but respectful words like madam or sir should be used while interacting, Yadav informed. The move comes to the fore after many disputes broke out between police personnel and motorists when one was caught violating the rules. The traffic cops in the city will address everyone with the utmost respect and do their duty of collecting fine according to the law if caught flouting the norms.

“Shriman, please pay fine of Rs 1,000 for crossing the speed limit!”

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