Pune, 3rd July 2026: The Pune Municipal Corporation (PMC) has been honoured with the Silver Award at the 29th National e-Governance Awards for its flagship PMC 360 initiative, recognising the civic body's efforts to improve digital governance and citizen services.
The award was presented during a ceremony held in Jaipur by Union Minister of State in the Prime Minister's Office Dr. Jitendra Singh and Rajasthan Information Technology Minister Col. Rajyavardhan Singh Rathore. On behalf of PMC, Additional Municipal Commissioner Prajit Nair, IT Department Head Rahul Jagtap, and Vandana Bhangare received the honour.
The award, conferred by the Department of Administrative Reforms and Public Grievances (DARPG), Government of India, recognises PMC's success in creating a more citizen-friendly digital ecosystem through the PMC 360 platform.
The initiative integrates a redesigned civic website, an online services portal, WhatsApp-based citizen services, and a simplified digital grievance redressal system. It also uses Artificial Intelligence (AI) and Geographic Information System (GIS) technologies to improve service delivery and administrative efficiency.
PMC's project was selected after a presentation before a national expert committee in New Delhi. The civic body said the initiative was developed under the guidance of Municipal Commissioner Naval Kishore Ram, Additional Municipal Commissioners Pawneet Kaur, Prajit Nair, and Omprakash Divte as part of its broader digital transformation programme.
"This national recognition reflects PMC's commitment to building a transparent, technology-driven and citizen-centric administration. The PMC 360 platform has helped simplify civic services and strengthen digital governance for the people of Pune," the civic administration said.
With this achievement, Pune has further strengthened its position among India's leading cities in digital governance and technology-enabled public service delivery.
