Android users, here's why some apps are crashing on your phone
Removing this update could solve the problem!
Several users, globally and in India, found themselves experiencing an unexplained 'crash' on their Android phones on Tuesday. However, Google, in a statement, said that it is working on a fix.
Google acknowledged issues with Gmail on Android on the Google Workspace status page. It further recommended using the desktop version until it comes up with a solution for the same.
"We're aware of a problem with Gmail affecting a significant subset of users. The affected users are unable to access Gmail. We will provide an update, detailing when we expect to resolve the problem," Google said in a statement.
"Affected users can use the desktop Gmail Web interface instead of the Gmail Android app," the company advised.
Additionally, Samsung took to Twitter to acknowledge the issue faced by a user and offer a solution.
"Please remove the Webview Update and then restart the phone," it tweeted from its US support Twitter account.
The issue is apparently owing to a system component known as Android System WebView that lets Android apps display web content.
Affected users reported that the Gmail app on Android crashed.
"Here are the steps: Go settings > apps > tap the three dots in the top right corner > show system apps > search for Android System WebView > select Uninstall updates," Samsung posted.