Truecaller is revolutionizing voicemail for Android users in India with its new AI-powered feature, offering a smarter, more secure way to manage missed calls. The free service automatically transcribes voice messages and comes with built-in spam protection, ensuring a seamless experience.
In a bid to prioritize privacy, Truecaller stores the voicemails locally on users' devices, marking a significant departure from traditional voicemail systems. This move, announced on December 18, underscores the company’s commitment to innovation in the face of rising digital threats.
Truecaller’s AI-powered voicemail will also come with additional features such as smart call categorisation, spam filtering, and adjustable playback speed. The voicemail can be enabled by all Truecaller users for free in a few minutes, as per the company.
“With Truecaller Voicemail, we are fundamentally rethinking how voice messages fit into everyday life — making them free, device-native and seamlessly integrated into the calling experience,” said Rishit Jhunjhunwala, CEO, Truecaller.
The Stockholm-based company has been steadily expanding its footprint in India, a market grappling with a surge in online spam and scams. In response to the growing digital fraud problem, the Department of Telecommunications (DoT) recently issued a directive to messaging platforms like WhatsApp and Telegram, mandating continuous SIM-binding for all users in the country.
Truecaller's new voicemail feature offers enhanced convenience and privacy for Android users. Here's a breakdown of its key functionalities:
Seamless Recording & Storage: Users can record, store, and play messages directly on their device, eliminating the need to dial voicemail numbers or remember PINs.
Multilingual Support: The voicemail feature supports 12 Indian languages, including Hindi, Bengali, Marathi, Tamil, Telugu, Kannada, Malayalam, Gujarati, Nepali, Punjabi, Sanskrit, and Urdu.
In addition to the voicemail feature, the Department of Telecommunications (DoT) is set to introduce Caller Name Presentation (CNAP), which will require telecom operators to display the KYC-registered name of incoming callers.
Caller Identity Disclosure: CNAP will only reveal the names of people making calls, not those receiving them.
Optional Privacy Control: Although CNAP will be enabled by default, users may have the option to disable seeing KYC-verified names of incoming callers.
