Pune: Member of Parliament (MP) Anil Shirole has emphasised that the image of Bharat Sanchar Nigam Limited (BSNL) must be improved. He was speaking in the fourth meeting of the Telephone Advisory Committee (TAC) held recently. 

He said, citizen-friendly BSNL services should be propagated and TAC members will be of great help if they act as a bridge between BSNL and customers.

MP Shivajirao Adhalrao Patil, Arvind Vadnerkar, Principal General Manager, Telecom, BSNL-Pune along with other members of Telephone Advisory Committee were also present.

Shirole said “BSNL staff is already working towards providing good quality services to the customers, but there is a need for employees to be keen to solve service-related queries and complaints. 

Both MPs assured the house that they will take up issues concerning BSNL such as high rates of RI Charges in PCMC, Right of Way for telecom cables, damage to the BSNL assets by various digging activities by different agencies, Base Transceiver Stations (BTS) and Tower allotments in the Rural or Tribal areas etc.

Vadnerkar gave details about various new schemes, new tariff plans in landline, broadband and mobile. He also stressed that BSNL is in a position to provide high speed broadband on FTTH (Fibre to the Home) services in any part of Pune.