Pharmacy is evolving rapidly, with technology playing a pivotal role in streamlining operations, improving medication safety, and enhancing patient engagement. Here are the five most impactful technologies pharmacists are using in their daily workflow in 2025:

Automated dispensing cabinets and robotic systems have become indispensable in both hospital and retail pharmacies. These technologies:

• Accurately store, count, and dispense medications

• Minimize human error and reduce the risk of dispensing mistakes

• Optimize inventory management and reduce waste

• Free up pharmacists’ time for direct patient care

E-prescribing platforms allow healthcare providers to send prescriptions directly to the pharmacy electronically. Key benefits include:

• Eliminates handwritten prescription errors

• Reduces prescription fraud and lost scripts

• Shortens patient wait times

• Integrates seamlessly with pharmacy management systems

Telepharmacy enables pharmacists to offer remote consultations, medication management, and patient education. This technology is especially valuable for:

• Serving rural or underserved areas with limited pharmacy access

• Providing after-hours support and emergency services

• Monitoring chronic conditions and medication adherence remotely

AI-powered solutions are transforming pharmacy operations by:

• Predicting medication shortages and optimizing inventory

• Flagging potential drug interactions and allergies

• Personalizing medication regimens based on patient data

• Supporting clinical decision-making and risk identification

Pharmacy-specific mobile apps are empowering both pharmacists and patients by:

• Sending medication reminders and refill alerts

• Facilitating direct communication between pharmacists and patients

• Providing educational resources and adherence tracking

• Enabling online refill requests and appointment scheduling