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IBM to Cut 8,000 Jobs as AI Replaces Human Roles, HR Department Most Affected

IBM is set to lay off 8,000 employees globally as artificial intelligence automates more roles, with the HR department facing the deepest cuts.

Pragati Chougule

IBM has announced plans to cut 8,000 jobs worldwide, with the Human Resources (HR) department bearing the brunt of the layoffs. The company cited the rapid adoption of AI-powered systems as the primary reason for the reduction, signaling a major shift in how large organizations manage talent and operations.

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IBM’s decision comes as the company continues to invest heavily in artificial intelligence and automation technologies. Over the past two years, IBM has rolled out advanced AI systems capable of handling a wide range of administrative, analytical, and decision-making tasks many of which were traditionally performed by human employees.

AI tools can process applications, manage payroll, and even conduct initial interviews faster and more accurately than humans. Automation leads to significant savings on salaries, benefits, and training. As more tech giants adopt AI, IBM is under pressure to streamline operations and maintain profitability.

While the job cuts will affect various departments, IBM confirmed that its HR division will see the deepest reductions. Tasks such as resume screening, onboarding, benefits administration, and employee queries are increasingly being handled by AI-driven platforms.

A spokesperson for IBM stated, “Our AI solutions have reached a level of maturity where they can efficiently manage core HR functions, allowing us to reallocate resources and focus on higher-value strategic initiatives.”

The announcement has sent shockwaves through the tech industry and raised concerns among employees about the pace of automation. IBM has pledged to provide severance packages, career counseling, and upskilling resources to affected staff, but the move highlights a growing trend: as AI becomes more capable, traditional white-collar roles are increasingly at risk.

While automation promises greater efficiency and cost savings, it also poses significant challenges for workers. Experts urge companies to invest in reskilling and transition programs to help employees adapt to the changing landscape.

IBM maintains that its AI-driven transformation will ultimately create new opportunities, both within the company and across the broader tech ecosystem. The company plans to expand its AI research, focus on high-growth areas like cloud computing and cybersecurity, and partner with educational institutions to develop future-ready talent.

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