
Over 4,000 traffic violation complaints were filed via the Public Traffic Police (PTP) app in Pune between June 13 and July 22, 2025, with more than 76% resulting in challans.
Top violations reported include illegal parking, triple-seat riding, mobile phone usage while driving, and wrong-side driving.
The app also allows citizens to report road issues like potholes, accidents, waterlogging, and abandoned vehicles, helping improve overall civic infrastructure and safety.
Pune, 24 July 2025: The Pune City Traffic Police have reported a significant rise in traffic violation complaints submitted via the Public Traffic Police (PTP) mobile application. Between June 13 and July 22, 2025, a total of 4,071 complaints were received through the app, available on both Android and iOS platforms.
The app enables residents to report offences in real-time, including illegal parking, riding triple-seat, using mobile phones while driving, wrong-side driving, and entry of heavy vehicles into restricted zones.
From the total complaints submitted, 3,101 challans were issued, while 930 complaints were rejected and 40 are still under review. In June alone, 1,319 cases were reported, with 951 challans generated.
July saw a consistent stream of complaints, with a peak of 218 on July 22 and 181 on July 12. Overall, the app maintained an efficiency rate of over 76% in converting complaints into challans, while about 23% were rejected, mainly due to blurred visuals or lack of sufficient evidence.
The PTP app empowers responsible citizens to capture and upload photos or videos of traffic violations directly through their smartphones. Reports are reviewed by traffic officials, and if verified, e-challans are issued to the violators within 48 hours. Users must have no pending traffic fines themselves to submit complaints, and the complainant’s identity remains confidential.
Additional Police Commissioner Manoj Patil noted that the rising number of reports reflects greater awareness and participation among Pune residents in traffic enforcement. He added that the department is analysing complaint trends to strengthen its traffic management strategies and may consider expanding app features based on user feedback.
Besides reporting traffic violations, the app also serves as a platform for addressing civic issues such as potholes, waterlogging, accidents, fallen trees, oil spills, and abandoned vehicles. These reports are directed to the appropriate municipal departments, enabling faster response to infrastructure and public safety concerns.
The growing usage of the app marks a shift in how citizens engage with traffic enforcement, making road safety a more collaborative effort between the public and authorities.