Pune: The Association of Real Estate Agents has raised concerns over technical errors in the state government’s Online Rental Agreement 2.0 system. They have urged authorities to fix these issues before fully implementing the system in Pune, Mumbai, and Mumbai suburbs from April 1.
The association submitted a memorandum to the State Registrar’s Office, outlining their concerns. Sachin Shingavi, the president of the association, explained that a trial run was conducted in rural Pune for a month. However, several errors were identified, which could potentially lead to financial losses for citizens.
One of the primary issues is the Aadhaar OTP-based authentication for landlords, tenants, and witnesses. Experts fear that cybercriminals could misuse this verification method. To prevent fraud, the association has recommended removing Aadhaar OTP and bank OTP authentication from the process.
Furthermore, the new system is complex and difficult to use for common citizens. The association has listed 30 specific changes that need to be made and has shared them with Deputy Inspector General of the IT Department, Abhaysinh Mohite.
Proposed Changes by the Association:
Develop a Standard Operating Procedure (SOP) to ensure smooth implementation.
Appoint a coordination officer to speed up pending document processing for citizens.
Correct errors in village names in the system.
Ensure that scanning the QR code displays the correct names of the landlord or tenant.
Provide full training to helpline desk staff handling rental agreements.
Introduce a text box feature for citizens to report document errors.
Enable data import from version 1.9 to version 2.0 to streamline re-registration of agreements.
The association has urged authorities to act on these suggestions before launching the system across major cities. As the April 1 deadline approaches, stakeholders await a response from the government to prevent complications for landlords, tenants, and real estate agents.